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MARKETING COMMS MANAGER

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CUSTOMER CARE CHAMPION

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HEAD OF VIRGIN MOBILE PREPAID SEGMENT

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Open position

HEAD OF VIRGIN MOBILE POSTPAID SEGMENT

APPLY NOW

WHAT’S THE VIRGIN MOBILE CREATIVE COLLECTIVE ALL ABOUT?

READ THE ARTICLE

HEAD OF VIRGIN MOBILE PREPAID SEGMENT

BE PART OF OUR MARKETING TEAM.

We’re looking for a strong and analytical marketing expert to join our Riyadh team.

Why apply?

Everyone working at Virgin Mobile shares an inspired goal –to make people happy, one phone and plan at a time. That’s our business. Your job as Head of Virgin Prepaid Segment is to see too that all users who want to pay up front, choose Virgin.

How?

You’ll be responsible for the developing and designing different acquisition, retention, loyalty and revenues offers, promotions, products and services for the Virgin Prepaid segment. In order to succeed in your tasks you need to ensure customer experience consistency in the different touch points for the Virgin Prepaid segment. The touch points are where you’ll manage and develop the program in accordance to what is best businesswise. You will be reporting the progress of all prepaid acquisition, churn, revenues and loyalty promotions, offers, products and services reporting the results to the Marketing Director, meaning that you naturally will have support in delivering your best game.

There’ll be lots of simultaneous planning and executing and even though at times it might be tough to handle everything, you’ll know what it takes to go that extra needed mile. Segmentation models, product development and refinement of value propositions give you kicks and you master the balancing of conflicting interests with ease, due to your very strong analytical & critical thinking skills.

The person who’ll fill the position will be a data interpreter and problem solver. The solutions are sought out from data using reason and principles of logic, resulting in conclusions for business decisions. Nevertheless, creative and out of the box solutions are not to be forgotten, because data only gives guidance and Virgin’s solutions always match the expectations of the customer.

To do this job, you’ll need to have at least a Bachelor degree in business and 10 years post qualification experience, out of which 5 years from the telecoms sector. Additionally, strong experience from prepaid segment management as well as from prepaid acquisition, churn and revenues KPIs, are a necessity. An MBA is an advantage.

Sound like just the job you’ve been looking for? Great! We’d love to hear more about you.